Congealed leadership mindset symptoms are:
- Success breeds inertia—locked into existing business models and businesses. Over protecting the current businesses at the expense of investing in new ones.
- Short vs. long term – the critical struggle of meeting today’s requirements and meeting future goals. It is not one or the other, it is the “proper” balance
- Manage everything the same – expecting a new business or venture to perform the same (profits) as a well-established enterprise.
What happened at Microsoft: